Head of Global University Recruiting & Emerging Talent Programs, NCR Voyix
Referrals are often treated as the gold standard of hiring, but when they become the default, they can quietly narrow your talent pool, skew evaluation, and undermine broader sourcing efforts. As referral pipelines grow, recruiters spend less time engaging new candidates, and teams risk over-indexing on familiarity over potential. This session explores how leading teams are rebalancing their approach: maintaining the strength of referrals while protecting space for diverse, high-potential talent from outside existing networks. We’ll discuss how to set clear guardrails, align stakeholders on when and how referrals should be prioritized, and design processes that ensure fairness and consistency across all candidates. Attendees will leave with practical strategies to keep referrals as a powerful input ~ not the entire pipeline.